EcoKolek Privacy Policy

We collect information necessary to operate the EcoKolek platform and provide its services.

1.1 Personal Information

When you register or use the App, we may collect:

• Full name

• Mobile phone number

• Email address (if provided)

• Profile information

• Account credentials
  
  

This information is used to create and manage your account.

EcoKolek may collect location data to enable:

• Waste pickup scheduling

• Routing for Eco Warriors

• Identification of collection points

• Mapping of recycling activities
  
  

Location data may include:

• GPS coordinates

• Pickup addresses

• Collection route information
  
  

Location data is used only for service-related purposes.

We collect information related to recyclable waste transactions, including:

• Pickup requests

• Types of recyclable materials

• Material classifications

• Verified weights from sorting facilities

• Sales to junk shops

• Receipts and transaction history

We may collect limited technical information such as:

• Device type

• Operating system

• App version

• Crash logs and performance data
  
  

This helps improve system reliability.

We use the collected information to:

• Create and manage user accounts

• Enable recyclable waste pickup services

• Assign collection routes to Eco Warriors

• Verify materials at sorting facilities

• Generate transaction records and receipts

• Improve system performance and analytics

• Provide customer support

• Prevent fraud or misuse of the platform

EcoKolek does not sell personal data.

However, information may be shared with the following parties when necessary to operate the platform:

Sorting Facilities

To verify materials and record weights.

Junk Shops

To process the sale of recyclable materials.

Service Providers

Third-party services used for:

• Cloud hosting

• SMS verification

• Mapping services

• Payment processing
  
  

These providers are required to maintain appropriate data protection standards.

EcoKolek implements reasonable administrative, technical, and physical safeguards to protect your personal information, including:

• Secure authentication

• Encrypted communications where applicable

• Access controls for administrators

• Secure server environments
  
  

Despite these protections, no system is completely secure, and users share information at their own risk.

EcoKolek retains data only for as long as necessary to:

• Provide platform services

• Maintain transaction records

• Comply with legal and regulatory requirements
  
  

Users may request account deletion, subject to necessary record retention obligations.

In accordance with the Philippine Data Privacy Act (RA 10173), users have the right to:

• Access their personal data

• Correct inaccurate information

• Request deletion of personal data

• Withdraw consent for data processing

• File complaints with the National Privacy Commission
  
  

Requests can be submitted through EcoKolek support.

By using the App, users consent to the collection of location data necessary to:

• Enable pickup services

• Optimize Eco Warrior routes

• Monitor recyclable material collection
  
  

Location tracking will only be active when necessary for service operation.

EcoKolek is not intended for children under 18 years old without parental or guardian supervision.

We do not knowingly collect personal information from minors without consent.

The App may use third-party services such as:

• Mapping services

• SMS verification providers

• Cloud hosting platforms
  
  

These services have their own privacy policies governing data handling.

EcoKolek may update this Privacy Policy from time to time.

Users will be notified through the App if significant changes occur.

Continued use of the App after updates indicates acceptance of the revised policy.

For privacy-related concerns, please contact:

EcoKolek Data Protection Officer
Email: jvmalolos.amcollective@gmail.com
Phone: +63926672075

You may also contact the National Privacy Commission (Philippines) for concerns regarding your privacy rights.

For privacy-related concerns, please contact:

EcoKolek Data Protection Officer
Email: jvmalolos.amcollective@gmail.com
Phone: +63926672075

You may also contact the National Privacy Commission (Philippines) for concerns regarding your privacy rights.